Overview
Intake Specialist Jobs in Vero Beach, FL at The Chesnutt Law Firm
INTAKE SPECIALIST
Every Conversation Matters. Your Potential Is the Limit.
The Chesnutt Law Firm is seeking a motivated, personable, and dependable Intake Specialist to join our team in Vero Beach, Florida.
We are a small but strong law firm specializing in Child Welfare, Family Law, and Criminal Law. We pride ourselves on providing exceptional representation to our clients while maintaining a collaborative, supportive, and team-oriented environment.
This position is often the first point of contact for prospective clients. We are looking for someone who is compassionate, professional, and confident communicating with people who may be facing difficult or stressful circumstances. The ideal candidate will have excellent communication and writing skills, strong attention to detail, and the ability to work effectively in a fast-paced environment.
WHAT WE OFFER
- Full-time, hourly employment with pay based on experience and qualifications
- Monday through Friday, 8:00 a.m. to 5:00 p.m.
- One-hour unpaid lunch
- Eight hours of vacation time accrued each month after 90 days of employment
- Two hours of sick time accrued each month after 90 days of employment
- Paid court holidays after 90 days of employment
- Professional development and specialized training
- A supportive team environment with experienced attorneys, paralegals, and support staff
- Opportunities for growth and increased responsibility
- A collaborative workplace that values hard work, professionalism, accountability, teamwork, loyalty, and growth
WHAT YOU’LL DO
- Serve as the first point of contact for prospective clients by telephone, email, and in person
- Speak with prospective clients to gather detailed and accurate information regarding their legal needs
- Conduct initial intake screenings and enter information into the firm’s case-management system
- Schedule consultations and explain the firm’s intake and consultation procedures
- Follow up with prospective clients regarding appointments, documents, and next steps
- Answer and appropriately direct incoming telephone calls
- Greet clients and visitors and ensure they receive prompt and professional assistance
- Monitor incoming emails, messages, and inquiries and direct them to the appropriate team member
- Assist with scheduling, document collection, scanning, filing, and organizing information
- Maintain accurate intake records and protect confidential client and firm information
- Work closely with attorneys, paralegals, and support staff to ensure a smooth and efficient intake process
- Provide additional administrative and organizational support to the legal team as needed
WHAT WE ARE LOOKING FOR
Previous experience in a law firm, intake, customer service, or a professional office is preferred, but not required for the right candidate.
The ideal candidate will have:
- Excellent written and verbal communication skills
- A professional, friendly, and compassionate approach to client communication
- The ability to make prospective clients feel heard, respected, and comfortable
- Excellent organization and attention to detail
- Strong computer and typing skills
- The ability to manage a high volume of calls, messages, and inquiries
- The ability to manage multiple tasks and prioritize responsibilities
- The ability to work independently while contributing to a team
- A willingness to learn and take on new responsibilities
- A strong work ethic and dependable attendance
- Professionalism, discretion, and the ability to maintain confidentiality
- A positive attitude and a willingness to be part of a team
- The ability to remain calm and professional in a fast-paced legal environment
We are willing to train the right candidate who demonstrates the communication skills, professionalism, work ethic, organization, and desire to learn necessary to succeed in a legal environment.
JOIN OUR TEAM
At The Chesnutt Law Firm, you won’t be just another employee. You will be an important part of a small but strong legal team, and your work will directly impact our clients’ first experience with our firm.
We invest in our team and value people who are committed to our clients, our attorneys, and the long-term success of the firm.
Every conversation matters. Your contributions matter. Your potential is the limit.
The Chesnutt Law Firm
Vero Beach, Florida
Pay: $18.00 – $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
Title: Intake Specialist
Company: The Chesnutt Law Firm
Location: Vero Beach, FL
Category:
