Overview
Intake Officer (CSEA) Jobs in Cleveland, OH at Cuyahoga County Prosecutor’s Office
Mid-sized, very reputable Plaintiff’s Personal Injury Litigation Law Firm is seeking an experienced PRE-LITIGATION Case Manager with at least three (3) years pre-litigation experience in a Plaintiff’s Personal Injury firm. (This is an “in-office” position – it is NOT remote).
Bilingual (Spanish-speaking) preferred but NOT required.
Should have experience handling Pre-Litigation for auto accidents, trucking, premises liability and other injury cases in TEXAS.
JOB DUTIES:
Manage a high volume of pre-suit personal injury files.
Contact our new clients to obtain medical details, what injuries were sustained, what treatment, who treated, which facilities, contact information.
Send out authorizations, HIPAA’s and making sure to follow up.
Requesting medical and billing records from records service every 60-90 days.
Setting up clients with providers and necessary medical treatment (Ortho, PT, Chiro, PM, Surgery, TBI’s, Radiology, 2nd opinions, etc.).
Providing clients, with their appointment details. Following up with clients to make sure they are treating with our providers and not missing appointments. And reschedule missed, no-show appts.
Send out LOP’s and request informal records from facilities.
Saving all reports coming in from our record services.
Preparing and producing records via NOF (redact, bates, e-file and produce).
Request and review estimates and deposits for medical procedures.
Coordinate appts with clients and experts.
Provide experts with all medical records.
Calculate medical balances for each client.
Handle all medical reductions once case is settled.
Verify all balances from all vendors, experts including any liens and obtaining all Tax Id numbers.
Determine lien amounts.
Scan and save all medical records and billing received via US mail.
Save all medical and billing received via fax.
Respond to all client emails, text and phone calls in a timely manner including vendors and providers.
Insurance matters such as sending LORs, preparing demands, communications with insurance companies, etc.
COMPETITIVE BASE SALARY + HEALTH + DENTAL + VISION + PTO
Job Type: Full-time
Pay: $60,000.00 – $75,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Experience:
Pre-Litigation Case Management: 3 years (Required)
Language:
Spanish (Preferred)
Work Location: In person
Title: Intake Officer (CSEA)
Company: Cuyahoga County Prosecutor’s Office
Location: Cleveland, OH
