Overview
Intake Coordinator Jobs in Saint Paul, Minnesota, USA at SAND LAW, PLLC
Benefits:
Paid Parking
HSA/FSA
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Sand Law, PLLC is offering a position in a fast-paced, fun environment with a downtown setting. The firm has an immediate opening for an Intake Coordinator in their St. Paul, Minnesota office. Sand Law, PLLC is a multi-state practicing firm in North Dakota and Minnesota, providing representation in Personal Injury and Criminal Defense.
The Intake Coordinator will work with the personal injury team and will be a main point of contact responsible for communicating with potential new clients (PNCs) via phone, email, text, and website submissions. The role involves working directly with attorneys, paralegals, and staff to manage new client acquisition. Interested candidates are encouraged to submit their resume and cover letter.
Responsibilities:
Present clear service information to potential new clients to encourage engagement with Sand Law.
Communicate professionally with potential clients.
Serve inbound inquiries and answer questions.
Maintain accurate, confidential records.
Assist in preparing reports as needed.
Help transition new clients to appropriate attorneys for case management to settlement.
Requirements:
Willingness to learn and adapt in a fast-paced, dynamic environment.
Calm, compassionate, patient, and professional demeanor.
Excellent communication skills via computer and phone.
Strong interpersonal skills.
Enthusiasm for developing creative solutions.
Ability to work effectively in a team environment.
One year of legal experience in Personal Injury law is a plus, but not required.
Sales background is a plus, but not required.
Experience:
Previous sales experience preferred.
Strong time management and organizational skills.
Excellent verbal and written communication skills in English.
Experience handling high volumes of calls and emails.
CRM system experience is a plus, but not required.
Note:
This job description is not exhaustive. Additional duties may be assigned as needed.
A three-week mandatory training will be held at the Firm’s St. Paul, Minnesota office.
Physical Requirements:
Ability to sit for extended periods.
Ability to stand and walk as needed.
Lift and carry up to 10 pounds occasionally.
Bend, stoop, reach, and grasp objects as necessary.
Job Type: Full-time, In-Person, St. Paul, MN
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Title: Intake Coordinator
Company: SAND LAW, PLLC
Location: Saint Paul, Minnesota, USA
Category: Law/Legal
