Overview
Intake Call Center Agent ( Case Qualification Specialist Jobs in Farmington Hills, MI at DV Injury Law
Job Summary:
A regional professional services firm is seeking an experienced Legal Assistant to provide administrative and legal support to a team of attorneys. This position plays a key role in preparing legal documents, maintaining files, managing attorney calendars, and assisting with court filings. The Legal Assistant will operate in a team-based environment, ensuring efficiency and professionalism in all aspects of legal and client support.
Key Responsibilities:
Prepare practice-specific documents, including court filings and e-filings.
Maintain and update electronic and physical filing systems for pleadings, correspondence, and closings.
Delegate appropriate attorney work to internal departments.
Answer and screen phone calls, take messages, and receive clients and visitors in a professional manner.
Maintain confidentiality and uphold the attorney-client privilege.
Read, sort, and process incoming and outgoing mail, including specifying delivery methods.
Schedule and manage attorney meetings and deadlines, and enter court dockets and case updates into electronic calendaring systems.
Assist other attorneys and legal assistants in the practice group as needed.
Review and revise pro forma billing reports as requested.
Open new client files, initiate conflict checks, maintain and archive client records, and prepare files for closure.
Minimum Education & Experience Requirements:
High school diploma or equivalent required.
5–7 years of experience in a similar legal administrative role.
Special Requirements:
Familiarity with court filing procedures, including electronic court systems.
Ability to type a minimum of 45 words per minute.
Knowledge, Skills, and Abilities:
Excellent spelling, grammar, and proofreading skills.
Intermediate proficiency with Microsoft Word.
Strong organizational and prioritization abilities.
Effective task delegation skills.
High degree of self-motivation and flexibility to complete assignments efficiently.
Ability to manage multiple deadlines and produce quality work in a fast-paced environment.
Additional Desired Characteristics:
Proficiency with Microsoft Excel.
Experience using Intapp Flow.
Familiarity with document management tools such as iManage 10 / FileSite.
Experience using Chrome River for expense management.
Skill with PDF creation, conversions, and manipulation.
Work Environment:
Based in a Northeast Region office with standard business hours.
Minimal to no travel expected.
Hybrid or in-office work arrangements may be available based on company policy.
Collaborative, team-oriented work culture.
Other Duties:
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $80,000.00 – $100,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Schedule:
Monday to Friday
Work Location: In person
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Title: Intake Call Center Agent ( Case Qualification Specialist
Company: DV Injury Law
Location: Farmington Hills, MI
