Overview
Host/Server Assistant Jobs in Asheville, NC at The Restoration Hotel
We are looking to hire host/server assistant for all 3 of our F&b outlets at The Restoration Hotel. You will greet guests as they enter and show them to their table or waiting area. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.
Host Responsibilities:
- Greeting guests as they enter, seating them, and/or putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they’re happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Host Requirements:
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
Title: Host/Server Assistant
Company: The Restoration Hotel
Location: Asheville, NC
Category:
