Overview
Head of Compliance Operations Jobs in Singapore at WasabiCard
Title: Head of Compliance Operations
Company: WasabiCard
Location: Singapore
About Us
WasabiCard is a Web3 financial infrastructure platform built for global businesses — enabling card issuing, global payouts, payments, and settlement through one scalable, stablecoin- powered platform.
Join us and be part of the team powering faster, smarter and secure payment solutions ‒ through cards ‒ for the world.
For more information, please visit: https://www.wasabicard.com/en
Role Overview
We are seeking an experienced Head of Compliance Operations, responsible for the strategic oversight, implementation and continuous enhancement of Wasabi’s Anti-Money Laundering and Countering the Financing of Terrorism framework.
The role is fundamentally a people leadership and operational transformation role, with a strong focus on leading the AML/CFT function across three core pillars: Client Due Diligence, Monitoring & Investigations and AML Governance and building high-performing teams in Wasabi’s offshore center of excellence to support rapid business growth.
Partnering closely with internal and external stakeholders, the Head of Compliance Operations will act as a trusted advisor on KYC/KYB, Monitoring and Investigations in addition to AML Governance matters while supporting the Group’s continued growth in the cards scheme, payments and digital asset industry.
This role can be based either in Singapore, Hong Kong or Malaysia.
Key Responsibilities
Strategic Leadership & Execution Oversight:
- Define and execute a scalable, efficient, and risk-based operating model across the three AML pillars: KYC/KYB, Monitoring & Investigations and AML Governance, balancing high-level strategic coordination and an integrated financial crime risk management framework
- Continuously benchmark and uplift operational practices to regulatory developments, industry best practices, card schemes compliance, and emerging financial crime risks across jurisdictions
- Drive continuous process streamlining, standardisation, and automation across onboarding operations to increase efficiency without compromising on risk controls
Framework Build & Optimization
- Lead the 1 to 2 continuous setup and scaling of compliance operations infrastructure
- Direct the KYC function, including client onboarding, periodic reviews, name screening and customer due diligence, ensuring consistent application of risk-based standards
- Lead the Monitoring & Investigations function, including transaction monitoring, blockchain analytics, alert management, investigations and suspicious transaction reporting, ensuring timely detection, escalation and resolution of financial crime risks.
- Support the CCO in driving the AML Governance pillar, including financial crime risk assessments, policy governance & maintenance, training, enterprise risk assessments and continuous strengthening of AML controls.
Operational Excellence & Risk Management
- Act as the ultimate escalation point for high-risk cases and complex investigations, diving into details to provide guidance and definitive resolutions
- Drive improvements in onboarding efficiency, conversion rates, and turnaround time
- Ensure operational readiness for regulatory audits, inspections, and internal reviews
Management Information & Governance
- Establish timely and accurate Management Information (MI) to measure operational efficiency (e.g. turnaround time, onboarding volumes, cost per case, capacity utilization, and risk trends)
- Analyse MI to identify gaps, trends, and areas of concern, and recommend remedial actions to ensure sustainable control effectiveness
Stakeholder & Regulatory Management
- Partner closely with Compliance, Business, R&D, Marketing, and Technology teams through governance forums, working groups, and regular engagements to embed effective AML controls within new products, services and operational processes.
People Leadership & Team Development
- Build, lead, and scale high-performing compliance operations teams
- Set clear team structure, roles, and accountability frameworks
- Drive strong performance management, coaching, and capability development programs
- Foster a culture of ownership, efficiency, and continuous improvement
- Ensure adequate resourcing, workforce planning, and succession planning
Requirements
- Bachelor’s degree in Law, Finance, Business Administration or a related discipline.
- 8 to 12+ years of relevant working experience in AML or Financial Crime Compliance in the Payments/Cards industry
- Proven track record in building and scaling compliance operations (0-to-1 experience strongly preferred)
- In-depth knowledge of the Card Scheme standards/processes and regulations
- Strong experience in both onboarding (KYC/KYB) and compliance operations (transaction monitoring, investigations)
- Experience managing multi jurisdiction regulatory environments
- Experience with KYC/KYT tools, screening systems, and case management platforms (ex: Sumsub, Slowmist, Elliptic)
- Strong leadership experience with the ability to manage and scale teams
- Comfortable operating in high growth fintech or digital asset environments
- Data-driven mindset with ability to use metrics to drive performance improvements
- Excellent stakeholder management and communication skills
- Prior Experience working in card schemes/cards issuance is a plus
Contact for applications or inquiries:
📧 Email: [email protected]
- 💬 Telegram: @Grayson199
