Overview
Graduate Legal Advisor Jobs in Manchester, England, UK at The Portfolio Group
Graduate Legal Advisor
If you want to know about the requirements for this role, read on for all the relevant information.
5 days in office: shift patterns listed below
Located in Manchester City
Paying £26,000
The company
My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today’s market, dedicated to enhancing the wellbeing of employees. They provide
clinical expertise
and legal advice services to 13 million employees and their families across the UK and Ireland.
The Role
As a Graduate Legal Advisor, you will be responsible for providing comprehensive and legally compliant advice to clients across various mediums, predominantly over phone and via email.
Your role
will involve addressing inquiries spanning a wide range of legal and financial matters while ensuring the emotional support needs of clients are met. This is an excellent opportunity for a Law graduate who is wanting to gain a varied and detailed understanding of the UK legal system.
Day to Day Responsibilities:
Provide timely legal and financial information to clients adhering to set SLAs and KPIs
Manage incoming calls efficiently, either resolving cases independently or distributing them among team members
Conduct research and engage in self-learning to enhance expertise in relevant areas
Handle
diverse
client issues with
empathy
, especially those in distress
Demonstrate a general understanding of legal and financial domains including, but not limited to, Family Law, Commercial Law, Criminal Law, and Consumer Law
Uphold a standard of excellent customer service in all interactions
What You Bring to the Team:
Proficiency in various legal and financial matters
Capacity to prioritize tasks and work independently or collaboratively within a team
Strong verbal and written
communication skills
Dedication to providing exceptional customer service and assisting individuals
Open-minded, enthusiastic, and non-judgmental approach
Comfortability with telephony and IT systems
Shift Patterns:
If successful for the role, you will need to select one of the following shift patterns:
Shift Pattern 1:
Tuesday: 9am – 5pm
Wednesday: 9am – 5pm
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: 12pm – 8pm
Shift Pattern 2:
Monday: 8am – 4pm
Tuesday: 8am – 4pm
Wednesday: 9am – 5pm
Thursday: 12pm – 8pm
Friday: 1pm – 9pm
Shift pattern 3:
Monday: 9am – 5pm
Tuesday: 9am – 5pm
Wednesday: 1pm – 9m
Thursday: 10am – 6pm
Friday: 12pm – 8pm
49456CH
INDMANJ
Title: Graduate Legal Advisor
Company: The Portfolio Group
Location: Manchester, England, UK
Category: Law/Legal (Legal Secretary)
