Overview
Full Time Law Firm Receptionist Jobs in Irvine, CA at MADISON LAW APC
Join Our Team as a Member Solutions Support Assistant Manager!
Are you passionate about leadership, coaching, and creating efficiencies in financial services? Do you thrive in a role that combines operational oversight with team development? If so, we want you to join Community Choice Credit Union as a Member Solutions Support Assistant Manager !
Why Choose Us?
At Community Choice Credit Union, we are committed to serving Michigan with integrity and respect. We give big to our members, communities, and team. We are a trusted financial partner , and we work united as a team to support and empower our members.
What You’ll Do
As a Member Solutions Support Assistant Manager , you will:
✅ Lead, coach, and develop a high-performing team to support the Member Solutions department.
✅ Oversee operations to ensure efficiency, regulatory compliance, and alignment with organizational goals.
✅ Create and maintain workflow processes and SOPs to enhance efficiency.
✅ Participate in project management and implementation of new Member Solutions products and enhancements.
✅ Prepare monthly summaries, including key performance indicators (KPIs) and team performance updates.
✅ Handle escalated inquiries from members and internal teams to provide effective solutions.
✅ Oversee support functions such as bankruptcy, garnishments, levies, repossessions, and credit disputes.
✅ Develop business plans, set departmental goals, and manage overall quality control.
✅ Collaborate with auditors, examiners, and outside legal counsel to ensure compliance.
What We’re Looking For
✔ Experience: 2-5 years in a similar role, including supervisory or management experience.
✔ Education: High school diploma required; associate’s degree preferred.
✔ Skills & Knowledge:
Strong understanding of the financial industry and credit union services.
Familiarity with Member Solutions processes, policies, and compliance regulations.
Proficiency in Microsoft Office (Word, Excel, etc.).
✔ Competencies:
Ability to coach and develop team members.
Strong decision-making and problem-solving skills.
Passion for driving results and continuous improvement.
Ability to multitask and handle complex situations effectively.
Work Environment & Benefits
Hybrid Work Option Available – Enjoy flexibility with remote work eligibility.
Competitive salary & benefits package.
Opportunities for career growth and professional development.
A supportive and collaborative work culture.
Ready to Make an Impact?
If you’re excited about leading a team and ensuring operational excellence in Member Solutions, we’d love to hear from you! Apply today and be part of a team that’s making a difference in our members’ financial lives.
Apply Now!
Title: Full Time Law Firm Receptionist
Company: MADISON LAW APC
Location: Irvine, CA
