Overview
Front Office Receptionist Jobs in Eden, NC at Seth M. Woodall & Associates
LAW OFFICE INTAKE COORDINATOR – California-based Plaintiffs’ law firm is seeking a full-time intake coordinator with strong customer service skills to join our team. Candidate must be bilingual and biliterate in Spanish and English. Prior customer service and professional office experience required. This is a WORK FROM YOUR HOME position but you must live in California to allow for training and attendance at occasional meetings.
Responsibilities:
· Completing and coordinating client intakes
· Updating client information into database
· Answering phones and routing calls or messages to team members
· Reviewing, analyzing and forwarding e-mails to team members
· Updating client information into database
· Client correspondence as needed
· Interpreting for attorneys speaking with clients as needed
· Relief/backup receptionist duties
Experience and skills required:
· High school diploma or equivalent
· Bilingual and biliterate in Spanish and English
· Must be legally able to work in the United States
· Must have driver’s license and own insured vehicle
· Minimum two years customer service and professional office experience
Successful candidate will have:
· Strong customer service skills
· Strong analytical and critical thinking skills
· Good communication skills
· Ability to multi-task
· Ability to work well with others
· Excellent organization skills
· Capability of working independently
· Technology skills, including proficiency in Word, Excel, Adobe and Cloud-based Document Storage
· A quiet area in their living space that will serve as their remote office. The firm will provide all office equipment necessary for the job.
Benefits offered:
· Health insurance
· 401K Plan with Employer Contribution
· Bonus opportunities
· Wellness benefit
· 37-hour work week, including 5-hour Friday (if work is up-to-date, work 5 hours but paid for 8 hours)
· Generous paid time off, including: Two weeks of paid vacation annually; One week of paid holiday time between Christmas and New Year; Ten paid holidays; Three paid sick days
Law Firm description:
We are a Plaintiffs’ housing rights firm with five attorneys and fourteen full-time staff members.
Job Type: Full-time
Pay: $23.00 – $28.00 per hour
Expected hours: 37 per week
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Schedule:
Monday to Friday
Application Question(s):
Do you read and write in Spanish?
Education:
High school or equivalent (Required)
Experience:
Professional Office: 2 years (Required)
Customer service: 2 years (Required)
Language:
Spanish (Required)
Work Location: Remote
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Title: Front Office Receptionist
Company: Seth M. Woodall & Associates
Location: Eden, NC
