Overview
Front Desk Agent Jobs in Cheboygan, MI at Best Western River Terrace
We are looking for a team player with a friendly attitude and top-notch customer service skills.
Must be able to work Weekends and Holidays.
Qualifications:
Hotel Experience Preferred
Customer service experience Required (1 year minimum)
Computer knowledge Required
Knowledge of local area
Duties:
Top-notch customer service
Checking in and out guests
Answering phones and booking reservations
Selling room types, upselling (earning commissions)
Email reservation confirmations
Responding to guest inquiries, by email, phone or in-person.
What we need from you
High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
- Frequently standing up behind the desk and front office areas
- Carrying or lifting items weighing up to 50 pounds
- Handling objects, products and computer equipment
- Use a keyboard to operate various property management and reservations systems, etc.
Other:
- Communication skills are utilized a significant amount of time when interacting with guests and employees.
- Reading and writing abilities are utilized often.
- Basic math skills are used frequently.
- Problem solving, reasoning, motivating and training abilities are often used.
- Must be able to work nights, weekends, and/or holidays.
What we offer
At Best Western , we live, work and play in the local neighborhoods that we call home. We combine stylish, vibrant & modern design of a boutique hotel with personal, unique & attentive service. We want you to bring your unique self to the workplace as we deliver a refreshingly local service to our guests.
We have a diverse workforce, celebrating difference, while working better together. Competitive benefit package are available. Please ask HR for details.
Job Type: Part-time
Pay: $13.75 – $15.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Title: Front Desk Agent
Company: Best Western River Terrace
Location: Cheboygan, MI
Category:
