Overview
Experienced Title Insurance Closer – Remote Jobs in Remote at 20/20 Title LLC
*The required hours in this role are Mon – Fri, 12PM EST – 8:30PM EST. Candidates in any time zone are welcome to apply. Some weekend hours may be required on an as-needed basis for high-volume times of the month.*
About the Role:
We are looking for an experienced title insurance closer who is great at multi-tasking and enjoys providing excellent customer service while working in a fast-paced, team-oriented environment!
Responsibilities:
- Monitor closing calendar reporting to ensure that closings are being scheduled, coordinated, and completed on time
- Maintain responsibility for any unresolved curative items on files in the closing pipeline by coordinating with the appropriate teams and communicating updates and status to the client
- Enter closing disclosure data (e.g., lender closing costs, payoff amounts, taxes, interest rates) into the system
- Coordinate with lenders to balance closing disclosure figures by providing revisions when necessary
- Calculate interest and payoff figures
- Research property tax payment status and amounts
- Schedule notaries/attorneys based on requested signing details
- Prepare, review, and electronically deliver closing packages for closing
- Heavily communicate updates, delays, and other information to all parties to the transaction (e.g., lenders, borrowers, notaries)
- Liaise with other departments and third parties in order to coordinate effectively
- Coordinate and provide answers to questions received from notaries, or consumers, from the closing table
- Resolve escalated issues by personally following through on identifying a solution, communicating to all parties, and/or coordinating with Client Services and Senior Leadership
- Ensure all incoming calls, emails, and other communications are answered/responded to in a timely manner
- Ensure that all state specific compliance requirements/processes are met and adhered to
- Manage varying client expectations and requirements
- Complete tasks and respond to emails/phone calls in adherence with Company and Department SLS (Service Level Standards)
- Other duties as assigned
Skills and Requirements
- 2+ years of closing (title insurance) experience required
- 2+ years of national or multi-state experience required
- ResWare experience preferred, but not required
- Computer proficiency required
- Excellent written and verbal communication
- Comfortable with problem-solving and identifying solutions
- Ability and desire to work in a fast-paced, team-oriented work environment
- Strong multi-tasking skills, time management, and work ethic
- High attention to detail and an aptitude for working with numbers
- Excels when working with tight timelines and aggressive goals
- Commitment to a culture of positivity and high performance
- Values constructive feedback and thrives on constant improvement and learning
- Capable of tactfully handling high-pressure customer service situations
Job Type: Full-time
Pay: $25.00 – $28.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you available to work Mon – Fri, 12PM EST – 8:30PM EST?
Experience:
- Multi-State Title Insurance Closing: 2 years (Required)
Work Location: Remote
Title: Experienced Title Insurance Closer – Remote
Company: 20/20 Title LLC
Location: Remote
Category: