Overview
Escalated Investigations Representative Jobs in Washington, DC at PEPCO
JOB DESCRIPTION
North Dallas Law Firm is seeking a full-time front office / receptionist.
Key Responsibilities:
Answer multi-line phones and effectively transfer calls to the appropriate party in a polite and courteous manner.
Greet clients and guests with genuine warmth and offer assistance as needed.
Receive and process company mail – open mail, search the case management system, and distribute properly.
Receive all company faxes and digitally distribute to the appropriate party.
Perform opening and closing office duties.
Manage calendars and schedule appointments.
Assist attorneys and legal staff as needed.
Skills:
Exceptional verbal and written communication skills on the phone, in person and via email.
Excellent customer service skills.
Strong organizational skills and outstanding attention to detail.
Positive attitude toward clients and co-workers.
Professional appearance and demeanor.
Proficient in Spanish-language
Punctuality and a professional attitude.
Ability to multi-task and work efficiently under pressure.
Self-starter.
Strong knowledge of Microsoft Office Suite and ability to quickly learn additional software.
QUALIFICATIONS
Education:
High school diploma, GED, or equivalent work experience.
Experience:
· Front desk and clerical: 1 year (preferred).
· Previous experience working for a law firm a plus, but not required.
Language:
Fluent English (required)
Spanish (required)
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 – $17.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
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Title: Escalated Investigations Representative
Company: PEPCO
Location: Washington, DC
