Overview
Disputes Paralegal Jobs in New York, United States at Legal.io
Title: Disputes Paralegal
Company: Legal.io
Location: New York, United States
A leading technology company is seeking a sharp, detail-oriented Disputes Paralegal to join its Legal team on a contract basis. This is an initial six-month engagement with the potential to convert to a full-time position.
In this role, you’ll partner closely with Litigation Counsel to support a high volume of disputes matters, playing a key role in ensuring legal operations run smoothly and efficiently. This is an excellent opportunity for a proactive legal professional who thrives in fast-paced environments and enjoys building scalable processes.
What You’ll Do
- Manage and triage incoming disputes matters, ensuring accurate and timely intake across a range of claim types (e.g., demand letters, pre-litigation disputes, arbitration threats)
- Draft and send initial responses to users on behalf of Litigation Counsel, following established templates and escalation protocols
- Maintain and organize case tracking systems to ensure visibility across all active matters
- Coordinate with cross-functional teams, including Trust & Risk, Customer Experience, and Legal Operations, to gather relevant facts and documentation
- Support Litigation Counsel in preparing materials for active matters, including summarizing communications, organizing records, and tracking deadlines
- Assist in building and refining intake workflows and response playbooks as the disputes function scales
- Leverage AI-driven tools to improve efficiency and streamline legal workflows
What You Bring
- 5+ years of paralegal or legal support experience, preferably within litigation, disputes, or high-volume legal environments
- Experience with demand letter intake, response drafting, or structured legal correspondence workflows
- Strong written communication skills, with the ability to clearly and appropriately calibrate tone for sensitive matters
- Excellent organizational skills and ability to manage a large volume of matters simultaneously
- Comfortable working cross-functionally and quickly adapting to new environments
- Familiarity with legal matter management or case tracking systems
- Experience with AI tools (e.g., GC AI, Claude, Glean) is a plus
- Prior experience in a technology company, marketplace, or fast-paced startup environment is a plus
