Overview
Digital Fraud Investigation-1 Lacs and above Jobs in Bengaluru, Karnataka, India at Kotak Mahindra Bank
Title: Digital Fraud Investigation-1 Lacs and above
Company: Kotak Mahindra Bank
Location: Bengaluru, Karnataka, India
Thorough knowledge of Branch Banking processes/systems/controls / digital banking and trends observed with respect to digital/cards and other banking frauds.
Good rapport and connection with Law authorities in the region.
Thorough knowledge on regulatory requirements on handling frauds
Raise queries/alerts to the concerned for appropriate action and mitigate the risks.
Liaising with Branches, various departments, vendors, banks, wallet companies for logical closure to alerts/ queries raised and ensure recovering disputed amounts.
Sending rejection letters to the customers for the fraud cases reported
Immediate action on the Unusual Event raised and ensure end to end investigation and closure within required TAT.
Recommend Process changes basis learning
Tracking & follow up on the Unusual Events & Incidents to ensure timely closure
Analysis & creation of Dashboard on Unusual Events, Incidents, etc. for submission to Mgmt.
Regular updating of NCIF & CIBIL
Handling internal as well as external communications
Job Requirements:
Excellent written and oral communication skills
Minimum 4 years of work experience in Digital investigation Role and around 10Yrs of overall Banking experience
Strong analytical, communication & follow-up skills
Good knowledge of Ms Excel, Ms Word & PowerPoint
Capability of pre-empting risks & trend and eye for details.
Should be Self-motivated & takes initiatives Capability of pre-empting possible violation of KYC /controls/processes
Capability of pre-empting risk lines & trends through data.
Strong follow-up ability & keenness/ Proficient in Excel.
Good presentation and networking skills.
