Overview
Court Counselor – Superior Court Jobs in Decatur, GA at DeKalb County, GA
INTAKE SPECIALISTS
Interpersonal and Professional Communication Skills
Knowledge of Personal Injury Practice Area
Organizational and Time Management Skills
Attention to Detail in High Volume, Fast Paced Environment
JOB SUMMARY
Intake Specialists provide support to clients during their time of need and assist the firm with retention of clients. This position is responsible for client intake and engagement of cases in a high volume, deadline driven environment. The ideal candidate must have personal injury experience, be multi-task oriented and able to work in a fast-paced environment while providing quality service under the supervision of an Arizona Attorney.
JOB REQUIREMENTS
Minimum of 1 year experience in Personal Injury
Knowledge of MS Office
Excellent Written and Verbal Communication Skills
Excellent Organizational and Time Management Skills
Strong Attention to Detail
Ability to multitask in high volume setting while maintaining efficiency
Bilingual (English/Spanish)
Weekend and after-hours schedule availability (rotational; not consistent)
JOB RESPONSIBILITIES
Establish professional relationships with clients
Gather required new case information for Attorneys
Handle high volume of incoming calls and walk-in clients
Determine potential new case qualifications
Schedule same-day appointments for potential new clients
Create client files in Filevine
Upload relevant documentation in Filevine
Schedule clients with medical providers with Attorney
Retain new clients for personal injury cases
* MUST DRESS IN PROFESSIONAL ATTIRE DAILY*
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Title: Court Counselor – Superior Court
Company: DeKalb County, GA
Location: Decatur, GA