Overview
Client Services Coordinator – Legal Services Jobs in Austin, TX at Compex Legal Services
Are you an organized, detail-oriented professional with experience working in a professional office or client service environment? Compex Legal Services is looking for a Client Services Coordinator to join our Austin team.
In this role, you’ll support the day-to-day coordination of client requests and cases, working closely with clients, Case Managers, vendors, and internal teams to ensure work is completed accurately and on time.
This is a great opportunity for someone with experience in administration, client services, customer service, case coordination, data entry, records, or other professional office environments who enjoys staying organized, managing multiple priorities, and following processes through to completion.
Legal experience is not required. We provide training on our systems and processes for candidates who have strong administrative and client service skills.
This is a full-time, Monday–Friday, in-office position at our Austin office located at 8656 State Hwy 71, Building F, Suite 200, Austin, TX 78735.
Candidates must be able to reliably commute to this location each workday.
What You’ll Do
- Coordinate and process client requests from start to completion.
- Support Case Managers with the day-to-day management of assigned cases.
- Review incoming information and documents for accuracy and completeness.
- Enter and maintain accurate case information in company systems.
- Monitor open requests and follow up on outstanding items to keep cases moving.
- Communicate professionally with clients, vendors, and internal teams by phone and email.
- Prepare and send correspondence, forms, and other case-related documents.
- Research and resolve routine questions or discrepancies.
- Maintain organized electronic records and case documentation.
- Track deadlines and follow-ups to ensure requests are completed accurately and on time.
- Handle confidential and sensitive information professionally.
- Assist with additional administrative and operational projects as needed.
What We’re Looking For
- 1+ year of experience in a professional office, administrative, client service, customer service, case coordination, or similar environment preferred.
- Consistent work history demonstrating reliability and commitment to previous employers.
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Ability to manage multiple requests, priorities, and deadlines.
- Professional written and verbal communication skills.
- Comfortable communicating with clients and customers by phone and email.
- Strong computer skills and ability to learn new systems quickly.
- Proficiency with Microsoft Office and basic computer applications.
- Dependable, punctual, and self-motivated.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required.
Preferred: Experience in legal services, law firms, insurance, healthcare administration, records management, case management, or another professional services environment.
Why Join Compex?
At Compex Legal Services, we provide critical legal support services to law firms and insurance companies nationwide. You’ll join a collaborative team and gain experience in client services, case coordination, legal operations, and professional office administration.
We provide training on our industry and systems and offer opportunities for employees to grow within the organization.
Pay: $17.00 per hour
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- This is a full-time, in-office position Monday through Friday at our Austin office located at 8656 State Hwy 71, Building F, Suite 200, Austin, TX 78735. The pay rate is $17.00 per hour. The pay rate is non-negotiable. Please confirm that the location, schedule, and pay rate work for you.
Experience:
- office, admin, client service, customer service, or similar: 1 year (Required)
Ability to Commute:
- Austin, TX 78735 (Required)
Work Location: In person
Title: Client Services Coordinator – Legal Services
Company: Compex Legal Services
Location: Austin, TX
Category:
