Overview
Clerical Assistant Jobs in Kingston, NY at Rondout Legal Services
Overview
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to handle multiple responsibilities in a fast-paced environment.
Requirements
Proven experience in a receptionist or administrative role is preferred.
Strong phone etiquette and excellent verbal communication skills.
Familiarity with legal terminology related to family law a plus.
Proficiency in clerical tasks including typing, filing, and data entry.
Ability to work independently as well as part of a team in a busy environment.
Strong organizational skills with attention to detail.
Proficient in using office equipment and software applications.
Join our team as a Front Desk Receptionist where you will play a vital role in creating a positive first impression while supporting our operations. We look forward to welcoming an enthusiastic individual who is eager to contribute to our success.
Job description
Small non-smoking Orlando law firm seeking full time bilingual (English/Spanish both written and verbal) receptionist/secretary. Must be DEPENDABLE with reliable transportation, the ability to MULTITASK, efficient, hard worker with great customer service skills and strong written and oral communication skills. Must be professional and PUNCTUAL. You will deal with clients on a daily basis so customer service skills are a must!!!
Looking for someone who can pay attention to detail and is diligent. Must have computer skills and know how to use Microsoft Word and Excel.
MUST be able to answer a minimum of 4 phone lines on your own, doing conflict checks and setting appointments.
Prior receptionist experience is a MUST minimum of 2 years in an office setting, previous law office, medical office, veterinarian practice or similar is REQUIRED. MUST be able able to handle a minimum of 4 phone lines quickly and schedule appointments efficiently. Professional attire is mandatory for this position. When clients walk in, you will be the face of the firm. We are looking for a person that feels comfortable meeting people and will greet our clients with a warm smile to welcome them to our firm.
Candidate must demonstrate a strong work ethic, have the ability to work well independently with a minimum amount of supervision, communicate well with others and be able to juggle and prioritize multiple tasks. Some of the positions duties include answering telephone calls, greeting clients, scheduling appointments/mediations/hearings, preparing letters, editing documents, filing documents, case management tracking, taking payments, filing, scanning, and other general office activities.
Hours are Monday-Friday 8:30 am to 5:30 pm. Must have the ability to stay late if necessary.
Email resume in a pdf attachment with salary requirements. Do NOT copy your resume into the email as it will not be considered. It must be attached as a pdf.
Responsibilities:
· Warmly welcome and greet clients, visitors, and staff as they arrive at the office.
· Answer phone calls with excellent phone etiquette, directing inquiries to the appropriate personnel.
· Provide accurate information about the services offered by the family law office, including general inquiries and basic legal information.
· Manage appointment scheduling and maintain an organized calendar for staff.
· Maintain a clean and organized front office area, including keeping brochures and relevant legal resources readily available for clients.
· Handle client intake processes, including gathering initial information, documentation, and completing necessary forms.
· Assist in processing and routing incoming and outgoing mail, faxes, and deliveries.
· Collaborate with other administrative staff to ensure seamless office operations and support overall workflow.
· Maintain confidentiality and security of sensitive client information and documents.
· Handle billing inquiries and process payments accurately, working closely with the finance department.
· Provide administrative support to legal professionals as needed, such as preparing legal documents, scanning, photocopying, and filing.
· Act as a liaison between clients and attorneys, ensuring messages are relayed efficiently and accurately.
· Follow up with clients to gather feedback on their experience and assist in improving client satisfaction.
· Monitor and manage the office’s general email inbox, responding to inquiries and forwarding messages to relevant team members.
· Assist in the coordination of firm events, seminars, and marketing initiatives as required.
· Maintain knowledge of current family law practices and procedures to assist clients effectively.
· Display professionalism and empathy when handling sensitive and emotionally charged situations.
Job Type: Full-time
Pay: $15.00 – $24.00 per hour
Benefits:
Paid sick time
Paid time off
Retirement plan
Schedule:
8 hour shift
Monday to Friday
Ability to Commute:
Orlando, FL 32803 (Required)
Ability to Relocate:
Orlando, FL 32803: Relocate before starting work (Required)
Work Location: In person
Title: Clerical Assistant
Company: Rondout Legal Services
Location: Kingston, NY
