Overview
Child Support Legal Assistant Line Manager II (HCA/CSSD #9187) Jobs in Albuquerque, NM at State of New Mexico
Description of Work
Central Regional Hospital
We are currently recruiting for two Administrative Specialist I positions that will function as a Forensic Evaluation Service Administrative Specialists at Central Regional Hospital (CRH) on the Forensic Services Unit.
These positions serve as the Administrative Specialists to the Forensic Evaluation Service Supervisor. Job duties include but are not limited to:
Scheduling outpatient, inpatient, and videoconference forensic evaluations
Distributing forensic reports to attorneys and courts.
Updating the Forensic Tracking Log and Schedules with information about case assignments, when defendants have been seen, and when reports have been submitted.
Assisting Forensic Case Specialists with their tasks related to collecting collateral, scheduling evaluations, preparing for evaluations (e.g., scheduling interpreters, setting up videoconferencing meetings), ensuring evaluees are registered in the record-keeping system, tracking evaluations, and otherwise coordinating evaluations as appropriate.
Assisting Forensic Evaluators during their in-person, outpatient evaluations, including but not limited to taking pictures of evaluees, opening doors for law enforcement officers, being prepared to call for help in the case of a medical or behavioral health emergency, and helping to coordinate lunches for evaluees.
Managing work orders for office issues and ordering office supplies.
Typing minutes for Forensic Evaluation Service meetings.
Answering the phone for calls to the Forensic Evaluation Service, taking messages if necessary, and using judgement whether the call is urgent enough to warrant immediate attention from the Forensic Evaluation Service Supervisor or Forensic Case Specialists. This function may involve frequent public contact, often on sensitive matters requiring a diplomatic response (e.g., complaints from judges and attorneys).
Working with timekeeping as appropriate to ensure that timesheets of other staff in the Forensic Evaluation Service are accurate.
Assisting the Forensic Evaluation Services Supervisor with administrative tasks related to the Forensic Psychology Internship and Post-Doctoral Positions as needed, such as those associated with timekeeping, helping to complete contracts, printing certificates of completion, and editing materials related to the program brochures.
The normal work hours for these positions are 8:00 a.m. to 5:00 p.m. Monday – Friday however flexibility is required to meet hospital needs. These are full-time positions and eligible for the full State benefits package including health insurance and retirement.
About Central Regional Hospital (CRH): CRH is a State-of-the Art psychiatric hospital located in Butner, NC. Our location is ideal with four seasons, mild temperatures and provides an easy commute to the N.C. mountains or beaches. Butner possesses small town charm but is within 30 minutes of a major metropolitan area including Research Triangle Park, Raleigh, Chapel Hill, and Durham, NC. The people we serve are at the heart of our facility. Our team is critical to the mission of the hospital. We strive to create an environment in which every team member contributes to the overall success of the hospital to positively impact the lives of those around them and the individuals we serve.
About the Department of Health and Human Services: The NC Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and in order to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.
Compensation and Benefits: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the NC DHHS Benefits and Wellness website for more information.
Knowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they clearly possess all of the following:
Ability to explain and interpret information to clients/customers and staff.
Ability to compile, assimilate and organize both printed and electronic information.
Ability to apply knowledge of data collection, storage, organization, manipulation and/or analysis of data.
Ability to utilize office equipment and other relevant technology (software and systems) to meet organizational needs.
Ability to identify and understand issues, problems, and opportunities; use effective approaches for choosing a course of action or developing appropriate solutions.
Ability to present ideas clearly and effectively in written form; ability to adjust language or terminology to meet the needs of the audience
Ability to use correct grammar, organization, and structure.
Manager Preference:
Experience working with attorneys and/or courts
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or
equivalent combination of education and experience.
Supplemental and Contact Information
The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.
All positions in the Division of State Operated Healthcare Facilities (DSOHF) shall be subject to pre-employment drug testing and criminal record background checks. All facilities within DSOHF are tobacco free environments. The use of tobacco products of any kind including vapor products are prohibited from our campus. All employees are required to adhere to the facility’s Vaccination Policy.
Please make sure you complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. “See Resume” or “See Attachment” will NOT be accepted.
If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Applicants will be communicated with via email only for updates on the status of their application. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for qualified applicants.
For technical issues with your applications, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 919-764-7200.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
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Title: Child Support Legal Assistant Line Manager II (HCA/CSSD #9187)
Company: State of New Mexico
Location: Albuquerque, NM
