Overview
Case Manager (Paralegal) Jobs in Remote at Better Life Plans, Inc
Poulin | Willey Trial Lawyers is looking for a Legal Case Manager to join our team. This role plays a key part in supporting personal injury cases by managing client communication, handling documentation, and coordinating with insurance providers and medical professionals.
The ideal candidate is detail-oriented, proactive, and highly organized, with strong communication skills and the ability to work efficiently in a fast-paced environment.
Key Responsibilities
> Client Communication & Case Management
Serve as the primary point of contact for clients, keeping them informed and ensuring they understand case progress.
Address client inquiries via phone, email, and in-person interactions.
Educate clients about case expectations, timelines, and required steps.
Assist clients in completing necessary legal and insurance documentation.
> Insurance & Documentation Management
Review medical call notes in the case management system and send necessary communications.
Retrieve and verify collision reports, including police reports and other relevant documents.
Initiate and manage insurance claims with providers for all involved parties.
Draft and send letters of representation and preservation to relevant parties.
Identify and locate premises owners involved in cases.
Request insurance information from the DMV as needed.
> Medical Records & Treatment Coordination
Gather and analyze medical records, treatment details, and billing information.
Communicate with medical providers to coordinate and review treatment documentation.
Monitor deadlines and key case milestones to ensure timely client updates.
> Administrative & Case Management Support
Maintain accurate case records within the firm’s case management system.
Ensure proper documentation for insurance claims and medical records processing.
Work closely with attorneys and legal staff to support case resolution.
What We’re Looking For
Experience in insurance claims management, investigations, medical administration, or legal case management is a plus.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency in case management systems and related software.
Familiarity with legal procedures and medical documentation is a plus.
Apply Now!
If you’re ready to take on a role that combines client care, case management, and insurance coordination, submit your application today!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
401(k) matching
Dental insurance
Free parking
Health insurance
Life insurance
Paid time off
Schedule:
Monday to Friday
Ability to Commute:
Florence, SC 29501 (Required)
Ability to Relocate:
Florence, SC 29501: Relocate before starting work (Preferred)
Work Location: In person
Title: Case Manager (Paralegal)
Company: Better Life Plans, Inc
Location: Remote
