Overview
Case Manager Jobs in Philippines at ExpertsDirect
Title: Case Manager
Company: ExpertsDirect
Location: Philippines
About Us
ExpertsDirect is an innovative, fast-growing company transforming how legal professionals source and engage expert witnesses for litigation. With over a decade of experience, we specialise in connecting lawyers with leading experts whose independent insights can shape the outcome of complex legal disputes.
Our panel comprises highly respected professionals across science, medicine, engineering, finance, and beyond—individuals whose technical expertise and credibility underpin our clients’ success in court.
We pride ourselves on delivering a seamless, rigorous, and reliable process for identifying, vetting, and briefing experts—supported by our comprehensive quality assurance framework. By simplifying the complex world of expert engagement, we empower litigators to focus on strategy, knowing they have the right expertise behind them.
At ExpertsDirect, our success is built on precision, reliability, and an unwavering commitment to excellence in every matter we support.
What We Offer
We’re not just building a business — we’re reshaping how the legal world connects with expertise. Joining our team means being part of that mission and contributing to meaningful, high-impact work.
- Meaningful Career Growth: Enjoy tailored professional development, mentorship, and opportunities to expand your expertise.
- Global Reach & High-Impact Work: Collaborate with world-class experts and leading litigators on high-profile cases where your editorial insight truly matters.
- Dynamic, Growth-Focused Culture: Thrive in a fast-paced, collaborative team that values innovation, curiosity, and continuous improvement.
- Unrivalled Industry Exposure: Engage with diverse industries and professions—from top legal minds to pioneers in science, engineering, and medicine.
- Supportive, Inclusive Team: Join a passionate, values-driven culture that celebrates achievement, encourages authenticity, and balances excellence with humour and connection.
About the Role
As a Case Manager, you will serve as the central point of coordination between expert witnesses and lawyers, ensuring matters progress seamlessly from start to finish. You will manage timelines, maintain trusted relationships with clients and experts, and oversee each detail with accuracy and care. This role suits a highly organised, client-focused professional with a legal background and strong relationship-management experience, who thrives in a fast-paced, high-impact environment.
Key responsibilities
- Serve as the key link between experts and lawyers, ensuring seamless communication and smooth case progression.
- Build and nurture strong client relationships, delivering solutions with professionalism and efficiency.
- Drive cases forward by monitoring deadlines and ensuring milestones are met.
- Collaborate with the Research team to match clients with the most qualified experts for their needs.
- Partner with the Quality Assurance team to deliver expert reports that meet the highest admissibility and quality standards.
- Proactively identify and resolve challenges to keep cases moving and clients confident in the process.
Skills & Attributes
- Bachelor’s degree in Law, Legal Management, or related field.
- Experience in law firms or legal operations (ideally as a lawyer or senior paralegal).
- Prior experience working in multicultural teams and providing services to international clients, preferably Australian lawyers.
- Excellent communication, problem-solving, and objection-handling skills.
- Proven ability to build and maintain strong professional relationships with clients and stakeholders.
- Collaborative team player who thrives in a dynamic, fast-paced environment.
- Outstanding organizational and time-management skills, with the ability to manage multiple priorities.
- Meticulous attention to detail and accuracy in all deliverables.
- Resilient work ethic with the ability to perform under pressure and tight deadlines.
- Proficient in MS Office with a strong grasp of office operations and processes.
- Confident and professional communicator, comfortable engaging with diverse professionals by phone and email.
Benefits & Perks
- Competitive salary aligned with experience and contribution.
- Work-life balance with Australian or Singaporean business hours.
- Work-from-home setup for convenience – skip the daily commute, avoid traffic stress, and enjoy more time with family.
- Weekends off and a culture that values balance and wellbeing.
- One-off entitlement of 10 additional annual leave days upon reaching 5 years of service.
- Exposure to global leadership, working directly with international managers.
- Quarterly team events and celebrations that make work enjoyable and connected.
- Annual performance incentives when targets are met.
- Monthly cash rewards for outstanding nominated team members.
