Overview
Case Administrator Jobs in Indianapolis, IN at U. S. Court, Southern Indiana
Job Title: Tag and Title Clerk/Customer Service Agent
Location: [Delaware]
Department: Administration / DMV Services
Reports To: Sales Manager / General Manager
Job Summary:
Family owned and operated. CARMART is a workplace that recognizes achievements, encourages growth, provides encouragement to advance, and treats all employees with dignity and respect. We are a rapidly expanding company offering a real opportunity for growth.
All interested candidates are encouraged to apply. CARMART is an equal opportunity employer.
The Tag and Title Clerk is responsible for processing vehicle title and registration transactions in accordance with the Delaware Division of Motor Vehicles (DMV) regulations. This role plays a critical part in ensuring all vehicle sales and registrations are handled accurately, efficiently, and in full compliance with Delaware state laws.
Key Responsibilities:
Process all vehicle titles, registrations, and tag transfers through the Delaware DMV.
Submit title applications and documentation for new and used vehicles, including dealer trades, and out-of-state transfers.
Verify proper documentation including Delaware title applications (MV212), odometer disclosures, lienholder information, and insurance coverage.
Accurately calculate and collect Delaware-specific taxes and fees (document fees, lien fees, tag fees, etc.).
Monitor the status of submitted title work and follow up with the DMV or other agencies as needed.
Handle issues such as duplicate titles, corrections, lien releases, and rebuilt/salvage title processing.
Maintain DMV logs and electronic filing systems per Delaware DMV requirements.
Ensure all deals are processed within the timeframe mandated by Delaware law.
Communicate professionally with customers, lenders, banks, and state agencies.
Stay up to date with Delaware DMV changes, policies, and procedures.
Qualifications:
High school diploma or equivalent required.
Prior experience with vehicle title work or DMV processing in Delaware, Maryland, and Pennsylvania preferred.
Strong knowledge of Delaware DMV policies, forms, and vehicle registration regulations.
Excellent organizational skills and attention to detail.
Proficient in Microsoft Office and dealership management software (e.g.,Dealercenter).
Strong interpersonal and customer service skills.
Ability to work independently and prioritize tasks in a fast-paced setting.
Must maintain confidentiality and adhere to all regulatory guidelines.
Working Conditions:
Primarily office-based with regular interaction with customers and dealership staff.
May require occasional visits to Delaware DMV offices.
Typical business hours with possible overtime during high-volume periods.
Bilingual (Spanish) is a plus.
Culture & Benefits:
All applicants who are excited about a culture built on core values where we want only the best for our customers and our employees, are encouraged to apply. Applicants with any clerical/office related background are encouraged to apply.
We will train the right candidate. Paid training.
Please contact us at 443-929-5475 ASAP or simply apply to discuss your possible future with CARMART.
Job Type: Full-time
Pay: $16.00 – $22.00 per hour
Shift:
8 hour shift
Work Location: In person
Job Type: Full-time
Pay: $16.00 – $22.00 per hour
Expected hours: 30 – 40 per week
Schedule:
8 hour shift
Work Location: In person
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Title: Case Administrator
Company: U. S. Court, Southern Indiana
Location: Indianapolis, IN
