Overview
Billing Specialist Jobs in Toronto, Canada at Davies Ward Phillips & Vineberg LLP
Davies is a top-tier Canadian law firm focused on high-stakes matters. With offices in Montréal, Toronto and New York, we are consistently at the centre of the most challenging deals and cases in Canada and abroad.
A position at Davies is more than just a job. When you join the firm, you will be welcomed by a team that places as much emphasis on supporting its people as it does on serving its prestigious clients. As such, we have created a collaborative environment where team members of all backgrounds feel appreciated and are encouraged to share their ideas while working alongside some of the brightest legal and business professionals who are eager to share their knowledge and experience.
About
the Position
We are seeking a highly organized and detail-oriented Billing Specialist to join our Finance team in Toronto. Reporting to the Billing Manager, the successful candidate will play a key role in all aspects of the client billing process, including invoice preparation, submission, e-billing administration, issue resolution, and ongoing support to lawyers, legal assistants, and clients.
This position requires strong technical skills, exceptional attention to detail, a customer-service mindset, and the ability to manage multiple priorities in a fast-paced professional services environment. This is an existing vacancy.
Primary Responsibilities Billing / e-Billing Operations
- Prepare and process client invoices, including all edits and revisions requested by billing lawyers or legal assistants using Aderant and Prebill Workflow.
- Submit invoices through email automation tools, Bill Blast, or client-specific e-billing platforms.
- Ensure all billing activities are completed accurately and within established deadlines.
- Maintain accurate client and matter billing information within the firm’s financial management system.
- Review billing data to identify and resolve discrepancies prior to invoice submission.
- Submit electronic invoices through Bill Blast and various client e-billing portals, ensuring compliance with client-specific billing requirements.
- Coordinate with the Compliance team regarding Outside Counsel Guidelines (OCGs), client onboarding, e-billing setup, and ongoing maintenance.
- Monitor invoice rejections and appeals, investigate issues, and work with lawyers, legal assistants, and clients to secure successful resubmission and payment.
- Serve as a resource to internal stakeholders regarding e-billing requirements and best practices.
Client Service & Communication
- Respond to billing inquiries from clients and internal stakeholders in a professional and timely manner.
- Investigate and resolve billing discrepancies, payment issues, and invoice-related concerns.
- Maintain accurate records of client communications and billing activities.
- Develop and maintain positive working relationships with lawyers, legal assistants, clients, and external contacts.
Process Improvement & Team Support
- Participate in continuous improvement initiatives to enhance billing accuracy, efficiency, compliance, and client service.
- Assist with system implementations, upgrades, testing, and process documentation.
- Provide technical billing support, guidance, and training to new team members when required.
- Act as backup support for other members of the Finance team.
- Participate in special projects and perform other duties as assigned.
- Adhere to firm policies and maintain strict confidentiality of client and firm information.
Qualifications Education & Experience
- College diploma or university degree in Accounting, Finance, Business Administration, or a related field.
- Minimum 2 years of billing experience, preferably within a law firm, professional services firm, or similar environment.
- Equivalent combinations of education, training, and experience will be considered.
Technical Skills
- Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
- Experience with Aderant Expert and/or Prebill Workflow is considered an asset.
- Experience with LEDES billing formats and electronic billing processes.
- Experience with Bill Blast, TyMetrix, Counsel Link, Serengeti, Legal Tracker, or similar e-billing platforms is considered an asset.
- Ability to learn new systems and technologies quickly.
Core Competencies
- Strong attention to detail and commitment to accuracy.
- Excellent organizational and time-management skills, with the ability to prioritize competing deadlines.
- Strong analytical, research, and problem-solving skills.
- Excellent written and verbal communication skills.
- Customer-service focused with strong interpersonal and relationship-building abilities.
- Ability to work independently and collaboratively within a team environment.
- Positive attitude, resilience, adaptability, and a sense of humour.
- Strong compliance mindset with a commitment to following procedures and client requirements.
- French language proficiency is considered an asset.
Salary Range
The expected starting salary range for this role is $70,000 – $78,000. The final offer will be determined based on the successful…
Title: Billing Specialist
Company: Davies Ward Phillips & Vineberg LLP
Location: Toronto, Canada
Category:
