Overview
Bilingual Immigration Consultation Specialist Jobs in Birmingham, USA at Solano Law Firm
Bilingual Immigration Consultation Specialist
Solano Law Firm, Birmingham, Alabama, United States
About this position
The Consultation Specialist conducts immigration consultations with prospective clients and helps them understand the legal pathways offered by Solano Law Firm. Clients trust us with some of the biggest decisions of their lives, and this role exists to convert qualified consultations into retained clients through relationship building, strategic discovery, education, objection handling, follow‑up, and an exceptional client experience.
Schedule & Work Expectations
- Full‑time, in‑office in Birmingham, AL
- Schedule:
Monday–Friday, 9 AM–6 PM Eastern Time
- Remote and hybrid work are not available
Compensation
- Base salary: $45,000–$50,000
- Performance‑based bonus structure tied to revenue collected and deposits
- On‑target earnings (OTE): $70,000–$100,000 annually
- Top performers regularly exceed $90,000
Responsibilities
- Lead scheduled consultations via Zoom, phone, and in‑person from the Birmingham office
- Use Solano’s structured consultation process from opening through close
- Create a welcoming, professional, high‑trust client experience
- Maintain control of consultation flow
- Conduct thorough fact‑finding on immigration history, family relationships, client goals, timeline, and urgency
- Identify opportunities for attorney review
- Document findings clearly and accurately
- Clearly explain potential pathways, firm process, timelines, pricing, and next steps
- Present recommendations confidently and ethically, without creating unrealistic expectations
- Build confidence and urgency ethically, conduct trial closes, address objections professionally, execute structured follow‑up, take ownership of outcomes
- Maintain complete and accurate consultation notes; update CRM immediately; track outcomes
- Participate in daily huddles, coaching sessions, call reviews, and team trainings; share client insights with leadership
Performance Expectations (KPIs)
- 60% overall consultation‑to‑hire conversion rate
- 30% same‑day conversion rate
- High consultation quality audit scores and client satisfaction
- CRM compliance and documentation accuracy, same‑day follow‑up completion, attendance reliability
Qualifications
Required Qualifications
- Native or professional‑level fluency in Spanish and English
- Minimum 2 years of experience in consultative sales, sales, legal intake, customer success, or other high‑touch client‑facing roles
- Proven history of meeting performance and conversion goals
- Exceptional communication and objection‑handling skills
- Strong organization and follow‑through
- Comfortable discussing financial commitments and guiding client decisions
- Willing to work Monday–Friday, 9 AM–6 PM ET, in‑office in Birmingham
Preferred Qualifications
- Immigration law or immigration consultation experience (preferred, not required)
- Experience with Hub Spot, CTM, Zoom, or similar CRM systems
- Consultative sales experience
- Experience navigating emotionally sensitive conversations
Ideal Candidate Profile
- Builds trust quickly and is naturally personable
- Knows how to lead conversations and read a room
- Balances empathy with accountability
- Performs well under pressure and ownership
- Enjoys helping people while driving measurable results
- Takes ownership instead of making excuses
- Wants a role where performance directly impacts earnings and outcomes
Legal & Compliance Note
Consultation Specialists do not provide legal advice or represent themselves as attorneys. All consultations are conducted under attorney supervision in accordance with the ABA Model Rules of Professional Conduct and Alabama State Bar rules.
About Company
We are a rapidly expanding immigration law firm propelled by a team that leads with compassion. We aim to surpass expectations for clients and our employees alike. Initiative, responsibility, and professional growth are the pillars of our culture.
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Title: Bilingual Immigration Consultation Specialist
Company: Solano Law Firm
Location: Birmingham, USA
Category:
