Overview
ATTORNEY III Jobs in United States at Department of Motor Vehicles
Intake Coordinator / Client Experience Specialist
Boutique Estate Planning and Probate Law Firm – North Shore, MA (In-Office Role)
Are you someone who doesn’t take “no” for an answer?
Do you love helping people feel at ease—even when they’re stressed or overwhelmed?
Are you the type of person who always finds a way to say yes and follow through?
If that sounds like you, keep reading.
We’re a boutique estate planning and probate law firm that prides itself on providing a personal, thoughtful experience for our clients—especially during times that can be emotional and high-stakes. We’re growing, and we’re looking for someone to be the first point of contact for potential clients and help guide them with confidence and compassion.
About the Role:
The Intake Coordinator / Client Experience Specialist is the first voice and face a potential client interacts with. Your job is to help every caller feel welcomed, supported, and confident they’ve come to the right place. You’ll manage incoming inquiries, schedule consultations, and follow up with care—all while keeping things organized behind the scenes.
This isn’t a legal job—it’s a people job. The right person will have excellent instincts, a warm and professional presence, and the ability to juggle multiple moving pieces without letting things fall through the cracks.
What You’ll Do:
Respond promptly and kindly to phone calls, emails, and online inquiries
Gather basic information from potential clients and schedule attorney consultations
Follow up after meetings to answer questions and guide the onboarding process
Keep all communication professional, clear, and people-first
Use our client management software to track leads and manage scheduling
Collaborate with our attorneys and support team to ensure a smooth, consistent client experience
Who You Are:
You’ve worked full-time for at least 2–3 years in a client-facing role
You have experience in retail, hospitality, or customer service and know how to connect with all kinds of people
You’re proactive and resourceful—you don’t wait to be told what to do
You’re organized, detail-oriented, and a strong follow-through is second nature
You communicate with warmth and professionalism, even under pressure
You’re tech-savvy and comfortable using tools like email, calendars, CRMs, and scheduling systems
Why Join Us:
We’re a small, mission-driven team that values kindness, consistency, and clear communication. The work we do helps families plan for their future—and we take that seriously. Around here, you won’t be just a cog in a machine; your ideas and effort will actually matter.
Compensation & Benefits:
Competitive pay based on experience
Paid holidays and vacation time
Opportunities for growth and professional development
A respectful, supportive workplace where your work is truly valued
How to Apply:
Please send us your resume and a short note telling us why this role feels like a good fit for you. Bonus points if you share a time you turned a “no” into a “yes” for a customer.
Job Type: Full-time
Pay: $25.00 – $30.58 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Free parking
Health insurance
Paid sick time
Paid time off
Vision insurance
Schedule:
8 hour shift
Work Location: In person
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Title: ATTORNEY III
Company: Department of Motor Vehicles
Location: United States
