Overview
Attorney Jobs in Dallas, TX at Freese & Goss PLLC
Key Responsibilities:
– Oversee daily operations of our legal call center.
– Manage client interactions and intake processes via phone and digital channels.
– Ensure high-quality client service and efficient call handling.
– Train and supervise call center staff.
– Implement strategies to improve call center performance and client satisfaction.
Required Qualifications:
– *Experience: Minimum 3 years of call center experience, with at least 1 year in a managerial role.
– **Leadership Skills:** Strong leadership abilities to manage and motivate the team.
– **Communication Skills:** Excellent communication skills, both verbal and written.
– **Technical Skills:** Proficiency in call center technology and software.
– **Problem-solving: ** Ability to handle challenging client interactions and resolve issues effectively.
Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Expected hours: 40 per week
Benefits:
Health insurance
Paid time off
Schedule:
Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Title: Attorney
Company: Freese & Goss PLLC
Location: Dallas, TX
