Overview
Associate Counsel Jobs in United States at Avid Technology
Job description
Are you a highly organized, detail-oriented professional with strong leadership skills and a passion for client service? We’re looking for a Legal Client Service Manager to oversee high-volume legal orders, guide a team of Case Assistants, and ensure every client deliverable is accurate and on time.
As a Legal Case Manager, you’ll be at the center of our operations—balancing client communication, compliance tracking, and day-to-day workflow. Your ability to prioritize, lead, and communicate effectively will drive success for both your team and our clients.
What You’ll Do:
Manage a large volume of legal orders from receipt to completion, ensuring accuracy and timeliness
Supervise, mentor, and support a team of Case Assistants to meet deadlines and maintain quality
Serve as the primary point of contact for client updates, delivering proactive and timely communication
Track pre-payment compliance and resolve any discrepancies with clients
Review and respond to daily communications (emails, voicemails, mail) within a four-hour window
Follow up regularly with clients and custodians—daily for rush orders, every other day for standard
Collaborate with production teams to meet client expectations and internal timelines
Prioritize and escalate urgent orders as needed to ensure same-day processing
What You Bring:
Previous experience in legal services, records management, or case coordination preferred
Strong leadership skills and ability to manage and motivate a team
Excellent communication and relationship-building abilities
Fast and accurate typing (60 WPM minimum)
Highly organized with strong attention to detail and time management
Comfortable working in a fast-paced environment and juggling multiple tasks
Proficiency in Microsoft Word, Excel, and email communication tools
High school diploma required; college degree a plus
Why Join Us?
Compex is the nation’s leading provider of record retrieval services, partnering with law firms, insurance companies, and corporations nationwide. When you join our team, you’re stepping into a fast-moving environment that values initiative, teamwork, and growth. You’ll have the tools, training, and support to succeed—and the opportunity to make a real impact.
Apply today to start your journey as a Legal Client Service Manager with Compex.
Job Type: Full-time
Pay: $46,680.00 – $52,640.00 per year
Benefits:
401(k)
401(k) 4% Match
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Paid training
Referral program
Vision insurance
Compensation Package:
Bonus opportunities
Performance bonus
Schedule:
8 hour shift
Day shift
Monday to Friday
Application Question(s):
This is a full-time, permanent, in-office position based in Austin, TX (78735), Monday through Friday. Are you able to commit to this schedule and location?
Please provide your zip code to assess the commute time.
Experience:
Legal administrative: 2 years (Required)
Ability to Commute:
Austin, TX 78735 (Required)
Work Location: In person
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Title: Associate Counsel
Company: Avid Technology
Location: United States
