Overview
Associate Attorney Jobs in Grand Rapids, MI at Hoffer & Sheremet PLC
The Ferraro Law Firm is a growing firm seeking an enthusiastic and dedicated full-time Intake Clerk for its Client Intake Department. Located in the thriving city district of Brickell, FL.
Qualifications:
High School Diploma or equivalency
1 year of customer service experience preferably dealing with confidential and sensitive information
Must be Bi-Lingual
Ability to work well under pressure
Ability to work autonomously while achieving team goals
Strong typing ability and computer skills
Must have strong aptitudes in:
Critical Thinking
Great Time management for workflow coordination
Exceptional communication with the ability to adapt quickly in a fast-paced environment
Results driven
Organized
Extremely detail oriented to contribute to the overall productivity of the team
Must be proficient in Microsoft office with advanced knowledge in Excel to effectively manage internal database and spreadsheets.
Prior experience in the medical field, or knowledge of medical terminology is strongly preferred.
Duties & Responsibilities:
Objectives include, but are not limited to:
Inbound calls related to client inquiries
Outbound calls related to client inquiries that must be completed in a 24-hour time period
Manage internal callback logs
Data entry of critical information into Litify
Coordinating with Marketing department regarding campaigns and lead generation
Assisting with clerical tasks and special projects as needed
Conduct phone interviews to accurately qualify and reject clients
Maintain working knowledge of Firm’s practice areas and corresponding attorney’s
Responsible for accuracy and completion of claim distribution to increase department efficiency
Relentless dedication to the overall progress of the claim onboarding cycle to ensure reasonable execution
*** 2-year degree from an accredited college or university and legal background is preferred. ***
Title: Associate Attorney
Company: Hoffer & Sheremet PLC
Location: Grand Rapids, MI
