Overview
Associate Attorney Jobs in Amherst, NY at The Dietrich Law Firm P.C.
Immediately Hiring Full Time Legal Intake Representatives!
At Legal Intake Professionals®, or LIP®, we aren’t just another answering service for lawyers. We provide legal intake services for law firms, and we’re good at it too! We have developed a reputation for quality client intake service, and it’s all thanks to our talented, caring legal intake experts. We are currently seeking polite, caring, and professional specialists to work closely with other team members to provide Legendary Service to our clients’ callers!
The ideal candidate will need to possess a positive attitude, be customer service oriented, have strong communication skills, and enjoy talking to people daily. Our jobs require people that are very detail oriented. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily!
This is an in-office, split-shift position.
Previous experience in the customer service industry is also preferred, but NOT required – we will train You!
Your job will be receiving incoming client calls, follow detailed scripts, fill out intake forms while talking to clients, and receive calls electronically and by live transfer. You will need to set the tone and pace of your calls while maintaining a professional attitude and showing empathy and patience with potential clients.
To be successful in this role, you must have:
Good verbal and written communication skills, specifically: spelling, grammar, and diction
A professional phone voice that shows customer care and concern
Active-listening skills to ensure client information is gathered correctly and fully
The ability to ask appropriate questions
The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
Accurate and fast typing skills
PC/Computer skills in a Microsoft Windows environment
A flexible schedule, including nights, weekends, and holidays
A High School Diploma or GED, and must be 18 years of age
Our benefits for Full Time Employees include:
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Compensation: $20 / Hour with perfect attendance.
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.
Shifts Offered:
Split shift – Full Time, 40 hours
7:00am-12:00pm, then returning from 3:00pm-9:00pm
You must be available to work a Saturday OR Sunday each week
You must be very punctual with great attendance.
Training will last approximately three weeks, Monday-Friday 8:00am-5:00pm. Once you have successfully completed training, you will move to your new set schedule.
Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don’t miss out on this opportunity – Apply Today!
Show more
Title: Associate Attorney
Company: The Dietrich Law Firm P.C.
Location: Amherst, NY
