Overview
Assistant Manager – Dispute Resolution Jobs in Greater Kuala Lumpur at Public Mutual Berhad
Title: Assistant Manager – Dispute Resolution
Company: Public Mutual Berhad
Location: Greater Kuala Lumpur
Job Responsibilities:
- Handle inquiries and complaints involving the agency force.
- Investigate and analyse transactions, data, information, and documents related to complaints.
- Oversee all administrative matters pertaining to complaints lodged by customers or investors.
- Review and/or edit memorandums, reports, proposal papers, etc.
- Coordinate, manage, and ensure timely submission of reports, documents, information, etc.
- Ensure that relevant reports, guidelines and policies related to Unit Trust Consultants (UTCs) are updated.
Job Requirements:
- Degree in Law, Mass Communication, English Language, Business Administration, Psychology, or any relevant field.
- Minimum 6 years of working experience.
- Possess good writing and editing skills with strong command of English, both written and spoken.
- Possess strong analytical skills to interpret data and provide insights.
- A good team leader who is proactive, detailed, and meticulous.
- Able to lead and manage a team of staff. Able to work under pressure and meet tight deadlines.
