Overview

Assistant, Administrative-I Jobs in Milpitas, CA at Simon Property Group

Client Services Specialist

Ramos Law is seeking a full-time Intake Specialist. Please respond with your resume.

JOB SUMMARY

Intake Specialists play an essential and indispensable part of our team approach to the practice of law. We cannot do what we do without you. Our goal is to make Ramos Law your successful career home now and for the future. We invest in you, and we support you. We welcome your new ideas and suggestions to improve our business.

Our goal is for you to truly enjoy working in a law firm. Our organization was founded with a single premise in mind –take great care of people. It is the first and foremost key to success in the Firm. Our Client Services Specialists are on the frontline every day taking care of our clients and they have some of the biggest hearts in our Firm. We believe we must truly care to succeed.

ESSENTIAL FUNCTIONS

We do our best to describe the job, but the life of an Intake Specialist at Ramos Law is all about life in the fast lane. You never know what you might have to do to get the best, quickest results. We believe in doing whatever it takes, not taking action based on job title.

As an Intake Specialist you should expect to:

Manage large amounts of incoming phone calls
Identify and assess client’s needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Keep records of client interactions, process client intakes and file documents
Schedule appointments for consultations
Respond to email inquiries in a timely manner
Following up with clients and keeping all information confidential

QUALIFICATIONS

High School or Equivalent (Required)
Bilingual (Preferred)
Organized
Problem Solver
Excellent Communication Skills

Job Type: Full-time

Pay: $22.00 – $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Language:

Spanish (Preferred)

Work Location: In person

Title: Assistant, Administrative-I

Company: Simon Property Group

Location: Milpitas, CA

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