Overview
Administrative Assistant / Legal Assistant Jobs in Hendersonville, NC at Strauss Attorneys PLLC
About the Role
This position sits at the point where careful legal work becomes a finished client experience. The Legal Assistant prepares estate planning documents for execution, supports client signings as a witness and notary, and ensures that completed documents and files are accurate, organized, and properly processed.
The work is detail heavy, deadline driven, and client facing. The right person will take ownership of the final production process, notice inconsistencies before they become problems, and help clients leave the office feeling confident that their planning was handled with care. This is not a substantive legal drafting position; legal questions and inconsistencies are identified and promptly escalated to the appropriate attorney or drafter.
What Success Looks Like
- Signing materials are complete, accurate, professionally assembled, and ready before the client arrives.
- Client names, document sets, execution pages, tables of contents, labels, and supporting materials are checked carefully and discrepancies are escalated before signing.
- Clients experience a calm, organized, and professional signing process and receive a polished final binder or document package.
- Executed documents are scanned, copied, uploaded, stored, and reflected in the firm’s systems promptly after signing.
- Clio tasks and matter records accurately show what has been completed, what remains open, and what requires attorney or staff attention.
Primary Responsibilities1. Document Production and Signing Preparation
- Prepare final estate planning document sets for execution, including printing, collating, hole-punching, tabbing, labeling, and assembling client binders and physical working files.
- Confirm that the correct documents and supporting materials are present for each signing and that the physical file and electronic matter record are consistent.
- Perform final production checks for items such as client-name consistency, document formatting, execution blocks, witness and notary sections, updated tables of contents, visible highlights or review markings, and completeness of the signing set.
- Identify discrepancies or unclear instructions and escalate them to the drafter or attorney; do not make substantive legal decisions independently.
- Prepare red-weld files, binder labels, funding labels, stickers, trust cards, and other signing materials using established checklists and templates.
2. Client Signings and Client Experience
- Prepare the signing room and all materials before the client arrives.
- Attend estate planning signings and serve as a witness and notary when legally appropriate and authorized.
- Support the attorney during execution, keep documents organized throughout the meeting, and help the signing move efficiently.
- Interact with clients in a warm, composed, and professional manner that reflects the firm’s standards.
- After execution, make required copies, complete the client binder or document package, and return finished materials to the client or attorney promptly.
3. Post-Signing Processing and File Management
- Scan and upload executed documents to NetDocuments and place them in the correct client and matter locations.
- Store original wills and other original documents according to firm procedures; return physical files and materials to their designated locations.
- Update Clio matter records and complete or escalate related workflow tasks promptly so the system reflects the true status of the matter.
- Reconcile stray paper or electronic documents and ensure client-related materials are preserved in the firm’s approved systems rather than personal drives or desktops.
4. Template-Based Document and Administrative Support
- Prepare personalized engagement letters and route them for electronic signature when appropriate, including MetLife matters.
- Complete approved templates for legal-directive enrollment forms, disclosure authorizations, minor or guardianship-related documents, funding checklists, labels, stickers, and trust cards.
- Prepare signing invoices in Clio and enter approved additional fees for MetLife matters.
- Coordinate brief staff-supported signings for amendments, restatements, or similar updates as assigned.
5. Workflow Ownership and Office Support
- Use firm checklists, playbooks, Clio, and NetDocuments consistently; check work before marking a task complete.
- Ask questions and escalate promptly when instructions, documents, or task status are unclear.
- Help improve the role’s playbook and checklists as procedures change or better methods are identified.
- Provide occasional mailing, shipping, telephone coverage, and general office support as needed.
Requirements
Required Qualifications
- Exceptional attention to detail and a consistent habit of checking completed work.
- Strong organization and follow-through, including the ability to manage multiple signing deadlines without allowing post-signing work to accumulate.
- Professional written and verbal communication and the judgment to interact appropriately with clients, attorneys, and staff.
- Comfort learning and working in document management, practice management, e-signature, and Microsoft Office systems.
- Ability to handle confidential client information with discretion.
- Current North Carolina notary commission, or ability and willingness to obtain a commission promptly after hire.
- High school diploma or equivalent.
Preferred Qualifications
- Prior experience in a law firm, professional services office, records role, or document production environment.
- Experience supporting estate planning, probate, fiduciary, real estate, or other document intensive legal work.
- Experience with Clio, NetDocuments, WealthCounsel, Microsoft 365, or comparable systems.
- Associate’s or bachelor’s degree, paralegal coursework, or demonstrated interest in the legal field.
The Person Who Will Thrive in This Role
You are dependable, steady under deadline, and comfortable doing precise work that must be right every time. You notice when a name, page, label, or instruction does not match. You do not guess when something is unclear. You also understand that assembling documents is only part of the job: the way a client is greeted, guided through a signing, and handed a finished plan can shape the client’s lasting impression of the firm.
Equal Opportunity
Strauss Attorneys, PLLC is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. Reasonable accommodations are available to qualified applicants and employees with disabilities.
Benefits
Medical Insurance: Available starting the month after your first day. The Firm offers three plan options with 100% fully paid employee-only coverage for the middle plan. Coverage for spouses/dependents is available at additional employee cost.
Dental & Vision Insurance: Available starting the month after your first day at employee cost.
Life, AD&D, Short-Term Disability, & Long-Term Disability: Firm-paid base coverage. Voluntary/supplemental life coverage for you and spouses/dependents is available at additional employee cost.
401(k) Plan: Eligible after 3 months. The firm currently matches up to 5% of your own contributions on a tiered schedule. You may contribute pre-tax or Roth contributions toward retirement.
Paid Time Off: You will receive 16 vacation/paid personal days to start, with additional paid time off increasing with tenure.
Paid Holidays: The firm observes 10 paid holidays.
Education & Training: The firm may cover part or all of the cost of job-related courses, seminars, or training, subject to advance approval.
Title: Administrative Assistant / Legal Assistant
Company: Strauss Attorneys PLLC
Location: Hendersonville, NC
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