Overview
Administrative Assistant Jobs in Roslyn, NY at Primma, LLC
About The Lisinski Law Firm
Firm Mission Statement
Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.
About the role
The Intake Specialist is part of the Business Development team. The Intake Specialist drives revenue by delivering the highest quality service to our clients.
What you’ll do
Learn the case type services offered at the firm through our attorney-led comprehensive training program
Conduct one-hour interviews with potential clients to determine if they meet the case type requirements set by our legal team
Lead Interviews with approved sales scripts and empathy to build rapport with potential clients
Confidently help clients with side-by-side assistance from the Intake Managers to improve client experience
Educate clients on the benefits of partnering with our firm and the payment options available to them
Convert potential leads into admitted clients based on benefits and values of each case type
Schedule and regularly follow up with all leads
Stay up to date on weekly legal training with firm attorneys
Qualifications
Minimum Qualifications
Excellent verbal and written communication skills
Must be bilingual in Spanish and English
Essential Skills, Knowledge & Abilities
World class customer service skills
Positive attitude
Proven ability to meet deadlines
Impeccable organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Experience in sales or metrics-based environment a plus
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Title: Administrative Assistant
Company: Primma, LLC
Location: Roslyn, NY
