Overview
25-26 Education Mediation Specialist – Chestertown, MD Jobs in Maryland at AmeriCorps
Job Title
Senior Supervisor Court Operations
Division/Department
Land Records/Licensing
Closing Date
April 9, 2025
Location
Baltimore City Circuit Court 100 N. Calvert St. Baltimore, MD 21202
Salary
$78,119
FLSA Status
Exempt/Non-Exempt
Financial Disclosure
Yes
At Will
No
Position Type
Fulltime
The Maryland Judiciary offers a generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans.
Maryland Judiciary Benefits (mdcourts.gov)
About the Maryland Court System | Maryland Courts (mdcourts.gov)
Salary Range 2025
Essential Job Functions:
The Senior Supervisor, Court Operations performs supervisory work overseeing the day-to-day operations of the Land Records and Licensing Department for Baltimore City Circuit Court. The incumbent plans, coordinates, supervises, and evaluates the work of clerical staff. Manages time and attendance records, resolves work-related issues with staff, and assists the manager with quality control. Serves as a department expert regarding procedure and provides guidance and resolution for complex or unusual situations. Responsible for training and counseling subordinate staff. Other duties include performing marriage ceremonies and recording and issuing certified copies of Marriage & Business Licenses.
Essential Duties and Responsibilities:
Plans, coordinates, supervises, and evaluates the work of subordinate clerical staff.
Interviews applicants for Business and Marriage Licenses and issues Licenses
Performs Civil Marriage Ceremonies
Trains, schedules, counsels, disciplines, and evaluates subordinate staff.
Assesses problems, issues and conflicts and depending on the complexity and scale of the situation, either resolves independently or recommends solutions.
Serves as the department expert on procedural questions providing interpretation and guidance to employees, law enforcement personnel, attorneys, and the public particularly on difficult or unusual cases.
Completes daily reconciliation reports, petty cash summary. Assists with the preparation of the daily close-out of cash register.
Minimum Qualifications:
Education: High school diploma (or GED equivalent)
Experience: Five (5) years of work experience in court operations in a trial or appellate court in the United States, or in the fields of criminal justice, parole and probation, or legal or financial services, to include three (3) years of court experience.
The required experience also must include two (2) years of supervisory experience specifically within court operations (or a combination of one (1) year of supervisory experience, plus one (1) year of lead experience specifically within court operations).
Note:
A bachelor?s degree may be substituted for two (2) years of the required work experience.
A Paralegal/associate degree or 60 college credits may be substituted for two (2) years of non-court work experience.
A Paralegal Certificate may be substituted for one (1) year of non-court work experience.
Knowledge, Skills, and Abilities:
Knowledge of:
General office practices, procedures, and equipment.
Court forms, practices, procedures, protocols, systems, and equipment required to support the specialized work of the assigned unit(s).
Customer service etiquette.
Job related terminology, codes, comments, notations, orders, policies, procedures, rules, regulations, and laws.
Judiciary Human Resources policies and procedures.
Skill in:
Customer service and handling problems tactfully and patiently.
Analyzing records, reports, and other business documents and noting details and facts pertinent to this assignment.
Usage of standard office equipment, computer equipment, and computer applications.
Accuracy and attention to detail.
Verbal and written communication.
Applying job-related terminology, codes, policies, procedures, rules, regulations, and laws.
Guiding employees in demanding situations.
Analyzing information, problems, situations, practices, and procedures.
Managing priorities to meet critical deadlines while multitasking.
Problem solving, prioritizing, scheduling, and decision making.
Ability to:
Plan, coordinate, supervise, and evaluate work of staff.
Multitask, adjust to situations quickly, set priorities, and handle pressure in a fast-paced environment.
Understand and carry out complex verbal and written instructions.
Recommend modifications to improve procedures and practices.
Read and apply laws, procedures, and regulations.
Provide assistance, guidance, and direction to others in a polite and efficient manner.
Apply job-related terminology, policies, procedures, regulations, and laws to define problems, collect data, establish facts, record data, appropriately complete forms, and provide information to customers.
Develop, revise, establish, or implement office procedures and practices.
Resolve unusual and/or complex situations in accordance with established procedures or assist staff in resolving cases requiring deviation from standard procedures.
Establish and maintain effective working relationships with other employees, subordinates, superiors, and/or the public.
Communicate clearly, tactfully, and effectively with judges, the public, police agencies, attorneys, and other court officials and personnel, both verbally and in writing.
Use standard office and business equipment including, but not limited to, personal computers, word processing, spreadsheets, database software, copier, register, scanner, fax machine, etc
Identify and adapt rapidly to departmental needs and to reallocate staff and resources to meet work requirements.
Physical Requirements:
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
Equipment, Machinery and Tools:
Computer, Calculator, Fax Machine, Scanners, Copier, Telephone, Cash Register
Software and Computer Skills:
E-License Program (Business and Marriage Licenses), Paper vison Program, Microsoft Office
Connect, Email, Windows, RCS
Selection Process:
Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, “see resume” will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted.
Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.
For further information please contact Talent Acquisition at [email protected].
The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to [email protected] or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States.
Please find the Maryland Judiciary’s equal employment opportunity policy here: Policy Prohibiting Discrimination, Harassment, and Retaliation.
Title: 25-26 Education Mediation Specialist – Chestertown, MD
Company: AmeriCorps
Location: Maryland
